We deliver the Patina experience by living and breathing the standards we believe in. They guide every decision and action of our team. They are the defining characteristics of Patina.
We weave the nuances of local culture into our hotels and enchant our guests with the area's essential features and best-kept secrets, encouraging exploration of the hidden sights, sounds and stories of the destination.
We focus on the finer details – the little things that make a big difference. Patina 360°Concierge™ and One-to-One Service, our unique and deeply supportive service methodologies, mean that the essence of Patina can be felt at every turn.
We are clear and honest, always staying true to our word and delivering on our promises. We treat our guests with respect and honour their need for a brand they can trust and rely on.
The hugely diverse local knowledge of our team is there to be utilised by our guests. As genuine citizens of the area, our deep understanding enhances the insights we share. We will ensure that a stay will be enhanced by the best experiences the area has to offer.