Frequently asked
Questions

Location

What is the nearest International Airport to Patina Maldives, Fari Islands?

Velana International Airport is the nearest international airport to Patina Maldives, Fari Islands.

How far is Patina Maldives, Fari Islands from the Airport?

Patina Maldives, Fari Islands is reachable within a 45-minutes luxury speedboat transfer.

Are we able to travel within the Fari Islands?

Guests staying in Patina Maldives, Fari Islands will have access to the Ritz Carlton Maldives, Fari Islands which located within the same lagoon. Transfer between the Patina Maldives, Fari Islands and Ritz Carlton Maldives, Fari Islands is complimentary. You are required to have a restaurant reservation in Ritz Carlton Maldives should you wish to visit.

How is the weather at Patina Maldives, Fari Islands?

Please be advised that the weather in the Maldives is unpredictable, erratic and localized making it difficult to correctly forecast the weather. Maldives is generally hot and sunny all year around with an average temperature of 25 and 31 degrees Celsius during the day. Being a tropical country, there is no season without rain but we rather have a less rainy season and a rainier season. You can expect less rain throughout from November until beginning of May. The monsoon season runs from May to October. Even when it rains, it is very unlikely to rain for days to an end but might rain for a couple of hours during the day or night leaving plenty of time to engage in indoor and outdoor activities

Do you have a surfing point at the resort?

While we do not have a surfing point within paddling distance from the beach, we do have surfing points nearby. For instance, one of the longest and lively lefts with Surfing Point in the Maldives “Chicken” is about a 20 minutes speedboat trip.

What Time Zone is followed in Patina Maldives, Fari Islands?

Fari Islands Time is +6 GMT which is one hour ahead of Male’ time.

Do I need to arrange a visa before my trip to the Maldives?

Traveling to the Maldives for vacation purposes does not necessitate a pre-arranged visa. Delightfully, upon arrival, guests from all over the globe are welcomed with a complimentary 30-day visa, allowing you to commence your exquisite island retreat with ease. For further information, please refer to the official website of Maldives Immigration.

Are there any items I should avoid bringing to the Maldives?

For a seamless entry into the Maldives, it's important to note that the import of certain items is strictly forbidden. This includes firearms, alcoholic beverages, pork products, explicit materials, and religious idols. Additionally, the Maldives enforces stringent penalties for the smuggling of illegal substances.

Booking & Payment

Will I get the same benefits as mentioned on the website offers, if I book directly with the resort?

You will get the same offers, benefits as well as inclusions as what is mentioned on the website if you prefer to book directly with resort. To contact the resort directly, please send an email to: reservations.maldives@patinahotels.com or call: +960 4000555.

What is the payment and cancellation policy of the resort?

Pre-payment is required in order to guarantee reservations. How far ahead the payment is required and how far ahead you can cancel the reservation free of charge will depend on your stay dates and the offer under which you have booked.

How do I pay for my reservation?

Once your reservation is complete, the reservations team will send you a secure online payment link though which you can settle the payment via your credit card. Alternatively, we do accept bank transfers as well.

What are the payment methods while on the island?

Credit card/Debit Card payment as well as Cash payments are accepted on the island. As for credit cards VISA, American Express, MasterCard, Union Pay, Discover, JCB and Diners club are accepted. For Cash payments, US Dollar, Sterling Pounds, Euros, Australian Dollars, Swiss Francs, Singaporean Dollars as well as Maldivian Rufiyas are accepted. (For USD payments, notes that are of 2006 series or older are not accepted in the Maldives)

What is the cost for accommodating an additional guest in the villa?

For the comfort and convenience of your stay, an additional guest in the villa is welcomed at a rate of USD $240 per night, exclusive of taxes. Please be aware that rates are subject to change.

What are the guest capacity guidelines for villas and suites at Patina Maldives?

In the serene embrace of our villas and suites, a Studio is ideal for two adults and a child. A One Bedroom offers sanctuary for a family of four or three adults. The Two Bedroom accommodates up to four adults and two children, or six adults, while the Three Bedroom provides a generous haven for six adults and two children, or can be a luxurious retreat for up to nine adults.

What tax rates are applicable to resort purchases?

At our resort, purchases are subject to a 10% service charge and a 16% Tourism Goods and Services Tax (TGST).

Are digital wallet services like Apple Pay, Alipay, or WeChat Pay accepted at the resort?

We currently do not accept digital wallet payments through Apple Pay, Alipay, or WeChat Pay. We invite you to explore the variety of other payment methods we do offer to accommodate your needs.

Transportation

Does the resort have an airport counter?

Counter number D9 is the airport counter of Patina Maldives, Fari Islands. However, our Airport Executive will be on standby at the Arrivals Hall Gate holding an iPad with the logo of “Patina Maldives, Fari Islands” displayed on the Screen, who will guide guests through the Airport and to the Speedboat.

What is the standard mode of Airport transfer to Patina Maldives, Fari Islands?

Patina Maldives, Fari Islands organizes Luxury Speed Boat Transfers for Arrival & Departure from and to Velana International Airport for all guests.

The Scenic Luxury Speedboat journey will be approximately 45-minutes to access the resort from the Airport. During the journey, Cold Towel, Refreshments and Mineral Water will be available.

What types of Boats are used for the airport transfers?

Our Luxury Speedboats are fully closed and airconditioned speedboats that come with comfortable cabin-style seating arrangement. We can accommodate a maximum of 13 person on the Luxury Speedboat.

Is there a luggage limit for the Luxury Speed Boat Transfers?

A Baggage allowance of 20kg checked luggage and 5kg carry-on luggage per person will be provided for the shared transfer journey. However it is not strictly enforced on our guests.

Should the luggage exceeds the mentioned limit, no additional charges are levied on extra luggage, unless and additional private speedboat is required just for luggage.

Is there a waiting time for the transfers to the resort?

Shared luxury boat transfers are scheduled in line with international flight arrival times to Velana International Airport. Please expect a waiting time of 30 to 60 minutes, as this is shared with other guests. Alternatively, private transfers are available upon request for an additional fee.

Is it possible to arrange Seaplane Transfer?

It is Indeed possible to arrange either Shared Seaplane transfer or Private Seaplane transfer to Patina Maldives, Fari Islands. The trip will take roughly 10 – 15 minutes.

How can I make use of the CIP Terminal upon my arrival?

For a seamless and exclusive arrival experience, our CIP service must be arranged before your arrival. Guests who opt for this service will be greeted with a personalized name board at the aircraft's staircase immediately upon disembarking. You'll then be whisked away by a private vehicle to the comfort of the CIP lounge, where you can relax while immigration formalities are taken care of and your luggage is conveniently handled.

What happens if my international departure is scheduled for late evening?

We facilitate speedboat or yacht transfers at all times, day or night. Should your flight be in the late evening, indulge in Patina Maldives' full range of amenities up until your departure, and trust that we will coordinate your transfer to ensure you arrive at the airport with ample time, approximately 2.5 hours before your flight, for a serene farewell. Please note that transfers outside standard operating hours may incur additional charges. We recommend consulting with our concierge for detailed information on these charges to ensure clarity and peace of mind during your travel arrangements.

If I've booked multiple stays, will I be charged for transfers more than once?

For guests booking multiple stays, transfer charges are applied only once per person for each visit. In the event that any additional charges mistakenly appear on your account related to transfers, please bring them to our attention. Our team is committed to reviewing such instances carefully and will make adjustments as appropriate.

How early can I secure a reservation at the resort?

We offer the ability to book your stay up to 365 days in advance through our website. For those planning beyond a year, our reservation specialists are at your service to assist with your travel arrangements. Contact us at reservations.maldives@patinahotels.com for further assistance.

What is the process to arrange the fast track CIP service?

To elevate your arrival, the fast track CIP service can be arranged with ease. Simply reach out to our Reservations team and provide us with passport details for all traveling guests, along with your flight information, to secure this expedited service.

What details are required if I'm arriving via private jet?

For guests arriving with the exclusivity of a private jet, please provide us with the contact information for your jet handler. Our team will coordinate directly to gather all necessary flight details, ensuring your arrival is nothing short of seamless.

Dining and Meal plans

Dinner Meal Plan

USD110 per adult per night
(USD 86.21* per adult per night, before tax)

  • Dinner can be availed in Portico and Wok Society.

  • A 3-course meal (starter, main, dessert) from the a la carte menus at Portico and Wok Society. Premium items in the menus are at additional charge OR a dine-around credit of USD 86.21* per adult per day, can be used at all other outlets open for dinner except Arabesque, Tum Tum, In-Villa Dining and Destination Dining.

  • Dinner Meal Plan covers food only. Beverages are chargeable based on consumption

Premium Dinner Meal Plan

USD 160 per adult per night
(USD 125.40* per adult per night, before tax)

  • Dinner can be availed in Portico, Wok Society, Roots, Helios, Farine and Fari Beach Club.

  • A 3-course meal (starter, main, dessert) from the a la carte menus at Portico, Wok Society, Helios, and Fari Beach Club. A set menu at Roots and semi-buffet at Farine.

  • Premium items in the menus are at additional charge OR a dine-around credit of USD 125.4* per adult per day, can be used at all other outlets open for dinner except Arabesque, Tum Tum, In-Villa Dining and Destination.

  • Premium Dinner Meal Plan covers food only. Beverages are chargeable based on consumption.

Lunch & Dinner Meal Plan

USD190 per adult per night
(USD148.91* per adult per night, before tax)

  • Lunch can be availed in Portico and Veli Bar.

  • For Lunch, a 3-course meal (starter, main, dessert) from the a la carte menus at Portico and Veli Bar. Premium items in the menus are at additional charge OR a dine-around credit of USD 62.70* per adult per day, can be used at all other outlets open for Lunch except Arabesque, Tum Tum, In-Villa Dining and Destination Dining.

  • Dinner can be availed in Portico and Wok Society. For Dinner, a 3-course meal (starter, main, dessert) from the a la carte menus at Portico and Wok Society. Premium items in the menus are at additional charge OR a dine-around credit of USD 86.21* per adult per day, can be used at all other outlets open for dinner except Arabesque, Tum Tum, In-Villa Dining and Destination Dining.

  • Lunch and Dinner Meal Plan cover food only. Beverages are chargeable based on consumption.

What are the meal option for Children?

Children below 12 years can dine for free from the Kids menu in all restaurants operated by Patina Maldives, except for In-Villa Dining.

Do you have All-inclusive meal plan?

The highest meal plan offered at Patina Maldives, Fari Islands is Full Board Meal plan.

Do we need to book the restaurants in advance?

It is recommended to book restaurants a week prior to the arrival date in order to ensure the availability.

Can we book Ritz Carlton restaurants prior to arrival?

If your stay is in Patina Maldives, Fari Islands, you can book Ritz Carlton restaurants after your arrival to Patina Maldives, Fari Islands.

Is there any dress-code for the Restaurants?

We follow a resort-casual dress code for all of our restaurants. Swimwear is discouraged at our restaurants.

Can we arrange a Private Dinner?

We can arrange Private Dinners on different picturesque locations and with beautiful set ups on the island.

Accommodation

Is it possible to accommodate 2 Children in a One Bedroom Villa?

We can accommodate 2 children or 01 child and 01 infant in additional to 02 Adults in a One Bedroom Villa. We can provide 1 x roll-away bed and 1 x Sofa bed or 1 x roll-away bed and 1 x Baby cot in the villa.

How much do you charge for an extra child?

Should the villa occupancy allows to accommodate the children in the villa, children who are 11 years old and below will be able to stay on complimentary basis and are only charged a green tax of USD 6 per child per night.

Can the Sofa in the Villa be converted to a Bed?

We can convert the Sofa in the villa to a Sofa bed. The Sofa beds are 34 inches (86 cm) in length and 85 inches (215 cm) in width and can accommodate children who are 11 years old and below.

Is it possible to arrange 2x Villas next to each other?

If the booking is made in advance we can certainly arrange two or more villas next to each to other.

Can you confirm a certain room number or location?

A request can be made once the reservation is confirmed. We shall do our utmost to accommodate the request as per availability.

How far are the beach pool villas from the Lagoon?

The beach pool villas are located a few steps away from the lagoon.

Which Villas are the most private?

While all of our villas offer a high degree of privacy, our Water Pool Villa options offer the highest degree of privacy as these villas are located further out in the lagoon. Privacy fences can be placed on the balconies of the Water Pool Villas upon request to further enhance the privacy.

Can the twin beds in the Two Bedroom Villas be combined?

Yes, the twin beds in the twin bedroom of the Two Bedroom Villas can be combined.

How many bathrooms are there in a Two Bedroom Villa?

There are Two Bathrooms (one for each bedroom) in a Two bedroom Villa.

Do we have a dedicated butler if we book Beach House?

Yes, you will we have a dedicated Essentialist (butler) if you have booked the Beach house.

How can I arrange an early check-in if my flight arrives early?

Our villas are prepared for your arrival from 2pm; however, should your travels bring you to us earlier and you wish to secure early access to your accommodation, we invite you to arrange this in advance with our Reservations team. While early check-in is subject to availability, we diligently endeavor to accommodate your request to begin your sanctuary experience as soon as possible.

What options do I have for a late check-out if my flight departs in the evening?

The tranquility of your villa is yours until 12pm on your day of departure. If you desire to extend your serenity beyond this time, a late check-out can be arranged either through a prior booking with our Reservations team or by inquiring with your Essentialist during your stay, subject to availability.

Is it possible to split my stay between different types of accommodations?

We delight in offering our guests the opportunity to immerse themselves in varying ambiances by experiencing different villas. Please share your preferences with our Reservations team, who will craft a personalized stay with quotations for your chosen categories of indulgence.

Do the accommodations include a kitchen or microwave?

For guests residing in our spacious Two-Bedroom sanctuaries and the exquisite Beach House, a thoughtfully appointed pantry kitchen is provided. It features a SMEG microwave, refrigerator and freezer, kettle, and coffee machine, blending convenience with luxury.

Can I add a rollaway bed to my villa?

For additional guests wishing to stay, we can arrange a rollaway bed at a surcharge. Please reach out to our Reservations team, who will ensure your arrangements are seamlessly handled.

What type of electrical outlets are in the villas?

Our villas are designed with the global traveler in mind, featuring integrated multiplug sockets compatible with various plug types, all supplied with a standard voltage of 230 volts to power your devices effortlessly.

Are the villa pools heated?

Immerse yourself in the embrace of our villa pools, which are caressed by the warm Maldivian air, maintaining a pleasant temperature that mirrors the beauty of our island surroundings.

Wellness

Do we have to book the spa in advance?

It is recommended to book FLOW SPA treatments a week in advance in order to guarantee the preferred timing.

Do you have Male Therapists?

We do have Male therapists at FLOW.

Do you have a salon at the SPA?

We do have a salon at the FLOW.

Do you have a Gym on the Islands?

We have a very well equipped gym located at our FLOW spa.

Do you have a medical facility on the island?

We do have a clinic on the island along with an inhouse doctor and a nurse.

Is sunscreen available for purchase at the resort?

Yes, we have a selection of sun protection products available for purchase. You can find sunscreen at both our tranquil Spa and the Resort Boutique.

Kids Club

Do you have a kid’s club?

We have a very well equipped Children’s creative and educational facility called Footprints.

What age is allowed in the kid’s club?

Children between ages of 04 – 11 years old will have complimentary access to the Footprints kids club. Children who are 3-years old and below will also have access to the Footprints kids club with the presence of a parent or a guardian. Alternatively, babysitting service can be booked for children who are 3-years old and below.

Is it possible to book babysitting service?

Babysitting service can be booked with the below prices and terms and conditions;

Prices;

Normal hours (8am – Midnight): $64 per hour

Extended hours (Midnight – 2:00am): $96 per hour

Pricing is subject to 10% service charge and 16% government tax.

  • Guests are required to book baby-sitting services 24-hours in advance and they may do so via their butler (Essentialist) or the Patina Lifestyle app.

  • All bookings are for a minimum of 1 hour and follow with 1-hour increments. For example, if the babysitting lasts for 1.30hrs the guest will be charged for 2 hrs.

  • If baby-sitting services are required for more than 3 hours, the babysitter can avail one meal from in-villa dining which will be charged to the guest.

  • For children below the age of 2, we allow one babysitter per child and for children above the age of 2 years, 2 children per babysitter at a time.

  • Each babysitter is assigned to a single villa.

  • Rates and taxes are subject to change without prior notice.

  • The babysitter is chosen on best availability. We are not able to guarantee any specific requests such as gender, language or a specific Teammate. Teammates from Recreation & Footprints are available for babysitting duties outside of operational hours.

Activities

What Types of Water Sports Activities do you have?

We do have both non-motorized as well as motorized Water Sports activities available at Patina Maldives Fari Islands.

Are there good diving spots near Patina Maldives, Fari Islands?

Patina Maldives, Fari Islands is located in North Male’ Atoll in the midst of well-known world-class dive sites.

Is there a House Reef at Patina Maldives, Fari Islands?

We do have a lively house reef with numerous species of marine life and colorful corals on the north-west side of the island reachable within 10-15 minutes paddling distance.

Do you do Excursion boat trips?

We do have different types fishing, snorkeling excursions as well as cruises and experiences available at Patina Maldives Fari Islands.

Do we have to pre-book Watersports, Scuba Diving and Excursions?

We recommend to book Excursions a week prior to the arrival date in order to ensure availability. For Scuba diving, your in-person presence is required during the booking process, hence, this can be done upon arrival. As for the watersports no pre-booking is required.

What should I know about activity restrictions for those with medical conditions?

We recommend guests with medical conditions consult with their physician to understand any limitations before embarking on their journey to Patina. For your assurance, we have a qualified doctor on-site to assist with medical evaluations, particularly for diving clearances, ensuring a safe and enjoyable experience.

What activities are suitable for expectant mothers at the resort?

Our resort is a sanctuary for all stages of life, including pregnancy. Expectant mothers in their first trimester may enjoy all activities except diving, certain water sports, and some spa massages. From the second trimester, our spa offers bespoke treatments tailored for maternal well-being.

Can we participate in cooking classes at the resort?

Yes, we offer an eclectic array of culinary classes, from mastering local dishes to perfecting pastries and sushi. Little chefs are also welcome to join in the fun with special sessions in our kids' club, Footprints. Your Essentialist can provide detailed information and help you select the class that best suits your culinary curiosity.

Are children's sand toys available at the resort?

Delight and imagination await for our younger guests; we supply a charming selection of beach toys. More playful treasures can be discovered at our Kids Club, Footprints, ensuring a world of adventure right at the water's edge.

Is snorkeling gear provided at the resort?

Our Dive & Watersports Center, Dive Butler International, is pleased to equip you with complimentary snorkeling gear for the duration of your stay. Simply sign a liability form with the help of your Essentialist, and the undersea wonderland is yours to behold.

What are the options for racket sports like paddle tennis or pickleball?

Our resort offers both Padel and Tennis Courts for enthusiasts to engage in spirited play or refine their skills with our professional Tennis Pro. Seasonally, we also host esteemed Tennis and Padel luminaries for guest matches and arrange tournaments for a competitive twist.

Is the use of drones allowed at the resort?

In keeping with our commitment to privacy and serenity for all guests, Patina upholds a stringent no-drone policy within the resort premises.

SPECIAL REQUESTS & SERVICES

Are there special offerings for honeymooners and anniversary celebrations?

Whether you're basking in the glow of a honeymoon or celebrating the milestone of an anniversary, our Reservations Team is on hand to detail bespoke experiences designed to make your occasion unforgettable.

How can I get the Patina Maldives App on my device?

The Patina Maldives App is downloadable from the Apple App Store and Android Google Play for your convenience. Navigate to your respective app store, search for 'Patina Maldives', and download the app to start crafting your perfect island stay with us at your fingertips.

Can we communicate with the resort via WhatsApp instead of email?

For your convenience, you can reach us on WhatsApp at +960 9478777.

Is there a special charge for New Year's Eve at the resort?

Yes, a special New Year's Eve surcharge is applicable for stays over this festive period. Our Reservations team will provide you with all the necessary details.

Which languages are spoken by the resort staff?

English is the lingua franca at Patina Maldives, complemented by a diverse linguistic offering thanks to our team hailing from over 50 nations. We are pleased to assist you in a variety of languages including Chinese, Russian, Arabic, German, Italian, French, Spanish, and more.

What amenities are included with my stay?

Your stay at Patina Maldives is enriched with a suite of complimentary amenities:

  • Daily ice cream at Tuk Tuk Gelato from noon to 5pm

  • A welcome bottle of Champagne or a non-alcoholic beverage

  • Complimentary meals for up to two children under 12 from the kid's menu

  • Free return boat transfers for up to two children

  • The use of bicycles, snorkeling gear, paddleboards, and kayaks

  • Unlimited access to The Fari Beach Club and Footprints, the kids club

  • 24/7 use of our gym and swimming pools

  • Daily delivery of seasonal fruit and Nordaq filtered water

  • Scheduled dhoni transfers within the Fari Islands

  • Our Patina Maldives App for curating your stay and resort services

  • High-speed Wi-Fi across the resort

  • The attentive service of our Patina Essentialists

  • A personalized evening turndown service

  • Are there Chinese-speaking butlers available?

    Yes, we have Chinese-speaking Essentialists, as well as team members in our dining venues and kids club who speak Chinese.